G4 3W LED 3000k Bi-Pin

Flat Rate Shipping Costs

Our flat rate shipping costs are based on metro locations and the weight of your order, starting at $11.95.

Please note Regional/Remote areas are subject to additional costs depending on the location, kindly reach out to us for a quote if you are unsure.

Shipping Time

Please note that shipping times may vary depending on your location. However in most cases, orders are shipped within 2 - 3 business days of the order being placed and will arrive within 5 - 10 business days.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 2-3 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within 2-3 business days from the date of your order. We will send you the tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within five business days of your order, please follow up with us at info@luxependantlighting.com.au.

Damages & Returns:

All products sold by Luxe Pendant Lighting are covered by a 12 month guarantee against damages and hidden defects, provided by our suppliers.

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it at the time of delivery. If your item(s) do arrived damaged, please send details and photos to info@luxependantlighting.com.au and we will process an insurance claim on your behalf.

We work very hard to ensure that we offer the absolute best prices online. If you find another store online that offers a lower price then us within 14 days of your purchase date, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

To request your partial refund, simply e-mail us at info@luxependantlighting.com.au a link to the same product on our website, or on our competitors website within 14 days from the date of your order and we will process the credit accordingly.

Our Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee.
• Promotions such as coupons, rebates and buy one get one free offers are not eligible.
• The item must be in stock on the competitors website.
• The competitor must be an online store, they may not have a retail location.
• The website cannot be a discounter or auction website (i.e. eBay, Amazon etc..).
• The competitor must be an Authorized Retailer of the product in question.
• The Price Match Guarantee includes the item price and shipping charges.
• We have the right to limit the price guarantee if it brings our margin to a negative position.