Price Guarantee
We work very hard to ensure that we offer the absolute best prices online. If you find another store online that offers a lower price then us within 14 days of your purchase date, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.
To request your partial refund, simply e-mail us at info@luxependantlighting.com.au a link to the same product on our website, or on our competitors website within 14 days from the date of your order and we will process the credit accordingly.
Our Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee.
- Promotions such as coupons, rebates and buy one get one free offers are not eligible.
- The item must be in stock on the competitors website.
- The competitor must be an online store, they may not have a retail location.
- The website cannot be a discounter or auction website (i.e. eBay, Amazon etc..).
- The competitor must be an Authorized Retailer of the product in question.
- The Price Match Guarantee includes the item price and shipping charges.
- We have the right to limit the price guarantee if it brings our margin to a negative position.